Founded: 2015, London UK
ManicBot vs Fresha
TL;DR
Fresha advertises itself as «free» — but add the 20% new-client commission plus a per-WhatsApp and per-SMS fee, and a growing salon pays Fresha 5–10× more than ManicBot. Plus no Telegram and no conversational AI.
Feature comparison
| ManicBot | Fresha | |
|---|---|---|
| Entry price | 45 PLN / mo flat | 29 PLN / mo (Independent) |
| Free trial | 14 days | 7 days |
| Booking commission | 0% forever | 20% on every new client (min 6 USD) |
| Telegram booking | ✓ native + AI | ✗ |
| Instagram DM | ✓ native + AI | Marketplace button only |
| 24/7 AI receptionist | ✓ PL/RU/UK/EN | ✗ |
| Google Calendar sync | ✓ two-way | ✓ two-way |
| HQ | Poland / EU | London, UK |
| Languages | PL, RU, UK, EN | 15+ including PL |
Competitor pricing verified on the official pricing page (May 2026) · Source
Why ManicBot wins
- Real total cost. Fresha's 29 PLN/mo sticker plus 20% new-client commission plus 0.45–1.30 PLN per WhatsApp adds up to 500–2,000 PLN/mo for a growing salon. ManicBot is 45 PLN/mo flat, period.
- Telegram + AI receptionist. No competitor has Telegram booking and conversational AI in one package. Fresha is Instagram/Facebook DM forwarding — not a conversation.
- Your clients are yours. Fresha funnels new bookings through its marketplace and skims 20%. ManicBot bookings flow directly through your Telegram and IG — Fresha never inserts itself.
Frequently asked questions
Is Fresha's 29 PLN/mo REALLY cheaper than ManicBot's 45 PLN/mo?
On the sticker, yes — for the first month with zero new clients. Add 10 new clients per month at avg 150 PLN per visit and you owe Fresha 300 PLN in commission → 329 PLN total. ManicBot is still 45 PLN flat. The more you grow, the more expensive Fresha gets.
Do I pay per message with ManicBot, the way Fresha charges?
No. Fresha routes SMS and WhatsApp through its own gateway and bills every message. ManicBot talks to clients in Telegram, Instagram and the chat on your own site — those messages cost nothing. You pay the flat 45 PLN/mo subscription and nothing else.
Does the ManicBot AI receptionist actually respond sensibly?
Yes. Test it on the demo salon (link on the homepage) — the AI handles the entire booking flow in PL/RU/UK/EN, escalates unusual questions to the owner, runs 24/7.